Webinar: Planning for Documentation Usability Testing

Need some help getting started doing usability evaluation on a documentation project? This seminar by Mary Deaton walks you through the steps for determining how to define your target audience, how to set usability goals, how to determine an evaluation method appropriate to the goals, and how to report your findings in a way that helps prioritize what changes need to be made to improve usability.

Audience: Writers and other content producers who are new to applying usability and user-centered design principles to evaluating and improving the documentation they produce.

Cost: $10.00 per UUX and STC member; $15 per non-STC member.

About the speaker: Mary Deaton began as a technical editor at Microsoft in 1987 and this soon sparked an interest in improving the quality of both software products and documentation. This interest expanded over the years to a focus on online information design, interface design, user experience, and usability. In 2004, she earned a Masters in Technical Communication, with an emphasis on usability. She now does information architecture and usability for a variety of private clients. She also teaches usability, document design, and help authoring in Bellevue Community College's Certificate in Technical Communication.